Our regular Office hours are from Monday through Friday 8 am. to 5 pm (ET) .
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1. Online Customer Service: (Recommended) For Collections & Payments, click here. For Reschedule & Cancellation, click here. For General Questions & Comments, click here. And for any valid Claim or Complaints, click here.
2. Call Us:
Customer Services Department Toll free: 1-888-506-6837
For Sale and Reservation ONLY Toll free: 1-800-561-4055
3. Write Us:
Customer Care Department
Big Star Services, Inc.
PO Box 17007
West Palm Beach, FL 33416
4. Fax Us:
1-888-506-6837.